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Senior / Patient Service Associate, Inpatient Operations

Changi General Hospital
Employment Type:  Full Time
Timing/Shift:  5.5 Day Week, Weekends, Shifts, Others
Qualification:  Primary/Secondary School/'O' Level

EW3 Simei

Non-Executive

1 Year experience

Travel to office

Employment Type: Full Time

Timing/Shift: 5.5 Day Week, Weekends, Shifts, Others

Qualification: Primary/Secondary School/'O' Level

Experience: 1 Year

Job Description

Responsibilities:

  • Perform administrative duties and provide customer service to our patients
  • Responsible for registration and billing, payment/deposit collection, appointment scheduling as well as providing financial advice to patients
  • Scheduling follow-up appointments for patients. 
  • Assist with planned admissions at ambulatory centres, supporting OT resource management and admitting/discharge processes
  • Any other duties assigned from time to time

 

Job Requirements

Requirements:

  • GCE ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline
  • 1 to 2 years of working experience, preferably in healthcare industry
  • Candidates with no prior experience are welcome to apply
  • Good interpersonal & communication skills
  • Proficient in Microsoft Office applications

 

Additional Notes

Working Schedule (Staggered hours):

  • Mon - Fri (Office hours) Staggered 
  • Weekends and Public Holidays on rotation basis.