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Front Office Assistant

HARILELA HOSPITALITY PTE LTD
Employment Type:  Full Time
Timing/Shift:  5 Day Week, Shifts
Qualification:  Higher Secondary/Pre-U/A' Level
SGD $1800 - $2200  Monthly

DT34 Upper Changi

Non-Executive

0 Year experience

Travel to office

Employment Type: Full Time

Timing/Shift: 5 Day Week, Shifts

Qualification: Higher Secondary/Pre-U/A' Level

Experience: 0 Year

SGD $1800 - $2200 Monthly
Job Description

Hotel Front Office Assistant, are responsible for providing all of a hotel’s guests with an accommodating experience by coordinating amenities and responding to customer needs. Their duties include greeting people as they enter the lobby, fielding calls from guests and helping visitors check into their rooms.

Job Requirements

• Provide courteous and efficient service and if possible to comply with each and guests’ request.

• Ensure that all telephone calls are handled promptly within three rings.

• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.

• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.

• Invoice and bill guests for their stay and services used

Additional Notes

Attractive salary, Night allowance & Transportation allowance provided.